I bought a car six months ago and the clutch now needs replaced - what are my rights?

I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and discovered it didn't work. Along with this, the gears...

We bought a faulty car in a private sale - do we have consumer protection to get it fixed?

My step-son just purchased a 2008 Citroen C2 from a car dealer for £1700. The dealer said that it was not their car, but an employee's car. The money was paid, via bank transfer, to the employee and not...

My car, which was written off (but repaired), has lost value - can I claim for this loss from my insurer?

In December 2016, I was the victim of a rear end collision. The third party driver accepted full responsibility. My car is a 2008 Citroen C3 and the damage was such that my insurers wrote it off. However,...

Are Cat N vehicles safe to buy?

My 17 year old daughter is looking for her first car. Her budget is about £3500 - £4000, and she really wants a Citroen C1. She’s seen a local garage, which have a 64-plate, Cat N within her price range....

The airbag warning light is on in my 2007 Citroen C4 Picasso - how do I fix this?

The airbag warning light, along with an audible alarm, is constantly on in my 2007 Citroen C4 Picasso. How do I fix this?

A dealer manually cleared fault codes from a faulty car I purchased - does he now have to accept my refund request?

I purchased a 2007 Citroen C4 Picasso on December 1 2017. I quickly found the car would judder, hesitate on pulling away and cut out on me. I informed the garage of this, and they said that was normal...

Should I buy back my Cat N write off from my insurers?

I've just been told my car is a Category N write off. The insurance company would give me market value (£3500), which is fair enough considering it's a diesel with 74,000 miles on the clock. Or I could...

Does turning off safety systems invalidate insurance in the event of an accident?

My wife has a Citroen C4 Grand Picasso which has various safety systems fitted as standard. My wife turns off the Lane Departure Warning System as she feels its not required. Does turning off any of these...

We need a large MPV, but do low mileage - what do you recommend?

We have four children and are struggling with our Citroen C4 Grand Picasso. We need a secondhand replacement with space and a decent boot, so very few cars are suitable. We do 6000 miles per year with...

My insurance company botched repair work on my car - can you offer some advice?

I have a Citroen C4 Picasso. It was kerbed and the front section of the nearside sill is badly damaged (metal crushed and torn up as far as to where it meets the inner wing section of frame). My insurance...