A bought a car that now needs repairs - and the dealer is refusing to pay. What do I do?

I recently purchased a Vauxhall Astra but within the first 24 hours the battery died and the rear left tyre needed replacing due to having a puncture beyond repair. The dealer paid for the tyre to be...

The air con has stopped working in a used car we bought two months ago - what are our rights?

My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working. She went back to dealer and they told her it was...

Is there any cheaper option to insure my two teenage children on my car?

I have an 18 year old daughter 18 and 17 year old so, both with provisional licenses. I want to put them on the insurance policy so that they can learn to drive the family car (a diesel Vauxhall Zafira...

Can you suggest an auto that offers a nice ride and decent boot space?

I'm looking for a very smooth ride and responsive acceleration. I've got £10,000 - £20,000 to spend on something automatic with a decent boot and five doors. I have a 2007 Vauxhall Zafira 2.2 plate which...

I was mis-sold a Vauxhall Zafira Tourer - what do I do now?

I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three child seats across the back row, to be able to...

Can I claim against a dealer who says my burnt out clutch is wear and tear?

In April 2016 I bought a 2014 Vauxhall Zafira Tourer with 9500 miles on it. Now, just 11 months and 6000 miles later, the clutch has burnt out. The car is still under the manufacturer's warranty but the...

Should I replace my diesel Nissan Qashqai with a petrol or hybrid alternative?

My NHS lease car is due for replacement soon. I drive a diesel Nissan Qashqai 1.5, mainly on A and B roads in Devon, up to 17,000 miles a year. With uncertainty around diesels being taxed more in the future,...

Can I reject a car advertised with full service history because the seller will not provide me with the service book?

I purchased a 2012 Vauxhall Corsa SRI (54,000 miles) on 25 February 2017. It was advertised with a full service history but when I went to go and pick the vehicle up the first thing the dealer did was...

Can worn tyres put enough pressure on the transfer box to crack the casing?

The transfer box on my 2013 Vauxhall Antara requires replaced as the bearing exploded and cracked open the casing. The garage have informed me that although all my tyres are well above the legal limit,...

Should I fix the dents in my Vauxhall Astra before trying to sell it?

My 2012 Vauxhall Astra has damage to the front bumper and grills but I want to sell it. Should I get it fixed first?