Why does our Volkswagen Passat over-rev and lose power when we change gear?

Our 2012 Volkswagen Passat 1.6d appears to over-rev when changing gear, but at the same time as the rev counter rises, the engine loses power. It has been recalled and had the emissions fix done. Do you...

Can I challenge the loss of my No Claims Bonus?

In 2013, my Volkswagen Passat was broken into and the built in radio/satnav unit was removed. The total repair bill through the insurance was around £2500. At the time, it was in a well used city centre...

Should I trade-in my diesel Volkswagen Passat for a petrol model via a scrappage scheme?

My Volkswagen Passat Estate 2.0 TDI is six years old with 55,000 miles done, in good condition and DPF in good order. When would be sensible to replace it? Volkswagen is offering £6500 scrappage against...

Our Volkswagen Passat caught fire because of electrical issues - can we reject it?

I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...

Our fusebox caught on fire - do we have any recourse as we've only owned it five months?

We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was the radio. Then smoke started to pour into the cabin...

There's a drone from my car at 80mph - what could it be?

I have a droning noise at around 80mph which makes driving uncomfortable on my 2013 Volkswagen Passat. My garage diagnosed tyre noise. I now have 4 Goodyear eagle F1 tyres with the quietest rating for...

Is a car that's been standing for 18 months likely to have engine issues?

I'm thinking of buying a 2013 Volkswagen Passat Estate 1.8 TSI that's apparently been standing for 18 months. The owner (one from new) has passed away, but the car was garaged whilst he was not well enough...

Are other drivers experiencing worse fuel economy after the emissions fix?

I had the emissions fix on my 2013 Volkswagen Passat 180PS three weeks ago. My trip is now showing a consistent 7 per cent worse fuel consumption and the burner is coming on more than it has ever done...

Why is the fan in my Volkswagen Passat running after I've turned the engine off?

Since having the emissions fix on my Volkswagen Passat, I noticed the fan running for twenty or so seconds after I had switched off and locked the car. It sounded so loud and I've never noticed it before.

Do I have a case against a garage misdiagnosing a fault?

I took my 2013 Volkswagen Passat into an independent Volkswagen garage because the washer jets had stopped working. I told them that the motor was not making any sound at all. After nearly two hours they...