Should I reject me new car over paint issues?

I have just purchased a new Mercedes CLS from a main dealership. I the believe car was sourced from a common pool to my spec and I paid for the option of paintwork protection. After collecting the car,...

Where's the paint code sticker on my Ford Fiesta?

Can you tell me where I can find the colour code sticker on my 2002 Ford Fiesta?

Car supermarket sold me a S-Max with hidden accident history - what can I do?

A few months ago I bought a 2011 Ford S-Max from a well-known car supermarket. After less than a month of ownership the car started rusting. I took it to my local Ford dealer to find out if it was covered...

Discovered scratches on recently bought used car - Can I take it back after 2 weeks?

I purchased a 2011 Volvo V60 from our local dealer a few weeks ago. Before I agreed the sale, I walked around the car with the agent to inspect it – it looked almost flawless in the sun. However, two weeks...

Metallic paint - is it worth the extra cos?

I am looking to buy a new Honda CR-V or BMW X1 and would like to know if there is a significant difference between modern metallic and non-metallic paints. The last time I bought a new car with non-metallic...

Metallic or non-metallic paint?

I've placed an order for a new Audi Q3 TFSI, but need advice regarding paint. I’ve been given two choices: Brilliant Black (gloss black, non-metallic, no extra cost) or Phantom Black (pearlescent black,...

New lease car delivered with bodywork damage - what should I do?

My new BMW 330D M Sport Touring was delivered a few weeks ago; it had two small stone chips on the n/s rear quarter panel, and a hairline scratch on the black gloss part of the door. I corresponded with...

Paintwork carried out after an accident by insurance-approved workshop is faulty - who is to blame?

About 2 years ago a Land Rover reversed into my parked vehicle. The matter was settled by the other party's insurer who specified the local repairer. A new bonnet was fitted amongst other parts and the...

Scotchguarding a new car - is it worth it?

I recall comments in the past about Scotchguarding the new cars. My dealer has offered to do the interior and exterior of my new Fiat Abarth 595 for £250. Is it worth the extra cost?

Paint imperfections on new car - can I return it?

I am the proud owner of a brand new Alfa Romeo Guilietta 1.4 170 Sportiva - this is the first time I have ever owned a new car. Sadly, I’ve noticed some small scratches where the front bumper joins the...