Mazda BT50 Auto Gearbox problems - Dealer refuses to pay

Our 2009 Mazda BT50 3.0 automatic has covered just 24,000 miles, mostly towing up to its rated capacity. It now has a serious leak from the gearbox and an independent mechanic has diagnosed transmission...

Broken cam belt - is the garage to blame?

I have a 10 year old Ford Focus. It broke down recently and the AA came out and said the cam belt was broken. The car was towed to my local dealership/garage where I have the car serviced. The garage has...

Supermarket has given me a parking ticket - should I ignore it?

I have received a parking fine for overstaying in a supermarket car park by 11mins - the car park is free for 1.5 hours. Is current best practice still not to reply or respond to the 'Charge' in any way?...

Tyres incorrectly fitted - what can I do?

I took my Ford Fiesta to a garage four months ago for some new tyres. However, I’ve found that the tracking is wrong and it has damaged the front tyres. I’ve since taken the car to another garage who have...

Audi A5 - Fault Side Assist

I own a 2012 Audi A5, but have suffered constant problems with the ‘side assist’ on the right hand side – it keeps going off on its own. My local dealer told me to wait for software update - which came...

Car has hidden accident history - can I get a refund?

I bought a used Audi A4 saloon 2.0 TDI five months ago from a car supermarket. Two weeks ago the car developed a fault whereby the multimedia interface would turn itself off. I took the vehicle to my local...

Fighting a false insurance claim - what should I do?

Someone has claimed that I rolled back into them at traffic lights but I thought they had bumped into me from behind. At the time I got out of my car and looked at both cars, I couldn't see any damage,...

Can a dealer offer limited warranty?

I'm buying a 2006 Discovery 3 which has done 106,000 miles. The car looks fantastic and well cared for., but the dealer is offering a six month warranty, restricted to a £500 claim at any one time. If...

Bought a new car, but no V5C - what should I do?

I am worried about the ownership status of my six month old Kia Cee’d. I bought the car new from a Kia dealer, but they insisted on V5C retention for three months. Now the dealer has gone into administration...

Sold a vehicle - buyer now wants me to pay for repairs for MoT

My husband died recently and I have just sold his car. It was taxed and MOT'd for two weeks and the buyer gave me cash, without looking at or testing the vehicle. However, the buyer has now called me...