Parking ticket - can I appeal?

My wife has just received a parking charge notice from a private operator with an accompanying photograph of our vehicle. We were not parked and were not in a parking zone, although we were on the approach...

Failed engine on Vivaro van - what are my options?

I lease a two year old Vauxhall Vivaro van. I’ve had it since new and covered 25,000 miles. A few weeks ago it started miss-firing when I started it up on my driveway; the RAC diagnosed no compression...

Parking ticket - should I take it to court?

I have received a parking ticket, stating that I had - "Parked after the expiry of time in a pay & display car park." I appealed stating that I had paid £1.00 and the machine must have a log and they...

Bought a clocked car - can I reject it?

I recently bought a used Mercedes-Benz C-Class from a garage. The car was advertised with 28,000 miles on the clock, but when I checked the paperwork I found an old MoT stating the car had covered 59,000...

Trader won't give refund over dangerous van - what are my options?

I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work intermittently. I had the van inspected by a local...

Failed clutch - garage denies liability

My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a warranty issue with the parts supplier and denies...

DVLA won't refund my tax disc

I am in dispute with the DVLA over a tax disc refund. I recently traded in my old car for a new one, but retained the 11 month tax disc. However, the dealer sold and taxed my old car within days of the...

Can I reject a used car?

We recently bought a Peugeot 306 for £550 with 12 months MOT and tax. The car has broken down multiple times and is also suffering electrical faults. I rang the guy I brought it off and told him I wanted...

Can I get a refund on this BMW?

I bought a low mileage approved used BMW X3 in march of this year. It has been plagued with problems and to be fair the local dealer has tried to rectify these problems. However, yesterday after another...

Mileage incurred during a service - is this correct?

I have a 2013 Audi TT RS Plus that recently went into the local dealership for its first service - a 9000 mile oil change. When I collected the car I noticed that it had done 17 miles since I dropped it...