Can I reject a car over damage and mismatched tyres?

My 2013 BMW 33-D Touring was delivered in August. Upon delivery, I noticed that the car had bodywork damage, which the supplying dealer has repaired. I have now noticed that the on the nearside, the front...

Can I drive my girlfriend's Spanish registered car in the UK ?

I am a UK resident and my girlfriend is Spanish resident. If she brings her Spanish registered car when visiting me in the summer, can I drive it in the UK? I am already on her insurance as sometimes...

Faulty baring - wear and tear or warranty issue?

Recently, the nearside front hub nut on my two year old Hyundai i10 started to work itself loose. I only noticed it when I tracked it down to a non-engine related noise. After jacking the car up I found...

Insurance company has written off my car - can I demand its repair?

My car was damaged by another driver who immediately admitted liability. His insurers have taken on the claim but the repairs to my car cost more than they say it's worth. I've had the car from new and...

Missing service history - what can I do?

I bought a Vauxhall Vectra 15 months ago, which was advertised with a full service history. However, I’ve never received the history from the dealer. I’ve called, emailed and sent letters, but they have...

Can a seller opt out of statutory rights?

I have paid a small deposit to secure a 2007 Mazda 5; however, on reading the small print in the contract, there includes a "purchasers certificate of examination" which states that the seller will not...

Car advertised with wrong price - what are my rights?

My wife and I want a new car and found a 2013 Audi A1 for sale for £17,995. We really liked the car and the test drive was good; however, when we sat down to sort out the finance I was told by the manager...

Selling a used car - what are the buyer's rights?

We are selling my wife’s 2006 Ford Fiesta privately in the next few weeks. It has done 30,000 miles. I am not aware of any faults on the car, but what come-back does a private buyer have if he drives it...

Insurer won't write off car after heavy crash - what are my options?

My 2013 Ford Focus was hit by another driver at 40mph. The accident wasn't my fault and damage is severe, with the insurer saying the car will cost at least £6000 to fix. I bought the car just eight months...

Can I challenge an insurance claim?

Our daughter accidentally hit our neighbour’s car during a parking manoeuvre. The neighbour in question witnessed the low speed ‘bump’ and claims their car is now dented. I have looked at the damage and...