Engine destroyed after running out of oil - is the garage to blame?

I put my Saab in for a service recently after noticing a change in engine noise following a long journey. The garage told me the car had no oil and replaced the engine and turbo at a cost of £3000. Since...

Injectors blown on 2008 Fiat 500 - what can I do?

My 2008 Fiat 500 1.3 diesel blew it's injectors recently while travelling along a country lane. Fiat have said it’s out of warranty and won’t give me anything towards getting it repaired. I spent my life...

Can a hotel issue me a £100 parking fine?

I have received a £100 fine for parking in a hotel car park. I was a guest in the hotel at the time, should I still have purchased a ticket?

Do I have to pay a French speeding ticket that’s backdated 15 months?

I have just this morning received a notice in the post of a fine for 375 EUROS for a speeding offence committed in the south of France 15 months ago. The entire notice was in French so actually took me...

Bought a used car from a dealer, but it keeps braking down - can I demand a refund?

We brought a 2001 Volkswagen Polo two months ago from a dealer. After one month it broke down with a clutch problem, we informed the dealer and he said that they could fix it at a price, but we would have...

Can you be fined twice for the same driving offence?

I was driving through a town recently when I unwittingly drove through a bus lane. I have now been sent two PCN, as I was caught by two bus lane cameras at exactly the same time - 10:07AM. Can they charge...

Ordered a spare wheel but got a steel space saver - can I demand a refund?

I bought a new KIA Rio recently and ordered a spare wheel to go with it. The spare cost £250 and I was expecting a 17-inch alloy wheel, but on delivery I found a 15-inch steel wheel instead. I am very...

Bought a car but can't drive it due to missing paperwork - what can I do?

A few weeks ago I paid a deposit for a used Ford Focus ST. The car had a private registration, but the dealer said the paperwork was with the DVLA for the issue of a new plate. After a few days I grew...

New car won't be delivered until 2014 - should dealer loan me a car until then?

I ordered a Renault Captur DCI 90 Expression two months ago and was told it would be delivered in November. However, the dealer has now told me they have no idea when the car will be available and it might...

Discovered scratches on recently bought used car - Can I take it back after 2 weeks?

I purchased a 2011 Volvo V60 from our local dealer a few weeks ago. Before I agreed the sale, I walked around the car with the agent to inspect it – it looked almost flawless in the sun. However, two weeks...