Had a lot of work completed on VW van but do not think the work has been done - where do I stand with complaints / redress?

I bought a VW van T4 approx 2010. It was burning a lot of oil and a little rough. I was recommended a local garage and they advised on the work to be carried out including a reconditioning of the engine....

Transmission fault 2 months out of warranty - what is a reasonable offer?

My main dealer serviced Qashqai+2 2L diesel automatic has a rear transmission fault requiring replacement. It was noticed two-months after the three-year warranty expired (37,000 miles no towing). The...

Can I have metal registration plates?

Very recently in the Daily Telegraph I seem to recall that you answered a letter regarding metal registration plates causing MoT failures? I have just taken delivery of a 1978 Honda CB400F2 (400/4 Supersport),...

Can I tax a car as a motor trader?

My sister bought a car 7 months ago, she has taxed it once with little green slip, the log book still hasn't arrived and now it's due to be taxed again. The post office wont allow her to tax it as the...

Peugeot 207 - leaking coolant shortly after buying?

I bought a used Peugeot from a reputable garage a week ago. It's a three year old car with low mileage. The garage would not service the car but checked it over prior to resale. The brakes were squeaking...

I was sold a re-sprayed Scimitar - can I get a partial refund?

I recently bought a 1980 Reliant Scimitar for £5750. One of the attractions of this car was that it had been owned by the deceased Don Pither who wrote the definitive book ‘The Scimitar and its Forebears’....

Is Honda liable for structural damage to my 2010 Civic?

I have 2010 Honda Civic. I took it for its first MoT and the garage asked me to come and look at the car. It would not pass because the spot welds over the strut top had come away, the wheels were out...

Other driver changing his story after an accident?

Whilst driving on the M27 a car in the offside lane aquaplaned and hit our offside. The driver said he lost control when he aquaplaned. He then denied five days later and said we drove into him from the...

I think I hit a parked car - but I'm not sure?

I was in my works private car park on Saturday and think I hit a BMW, I heard a noise so I think I did. I got out to look at my car and there was absolutely no damage, no scratches no anything. I went...

BMW has a steering lock fault - can I claim the cost?

I have owned an 07 BMW E91 since new. It is now 6 years old and has done 34000 miles. A red steering lock light has come up on the dashboard, although the steering lock is working fine. I have taken it...