Potholes damaged my car - can I seek compensation?

A local road running through Bedfordshire and Buckinghamshire is very severely potholed. Beds County Council has marked the potholes on its patch for repair, whilst Bucks hasn't. The Bucks stretch has...

Mercedes Benz Dealer

I bought a brand new Mercedes-Benz from the dealer at Croydon 10 days ago. Before the delivery I have noticed that this car could be a 2011 model as it was written in a small print on one of the documents...

Mercedes chassis component rusted - is there anything I can do?

I am in the US driving a 2000 Mercedes C230 Kompressor Sport. I had a frame weld, which the suspension is mounted to, rust so badly that it snapped in half. I am told there is nothing Mercedes-Benz USA...

Returning a car with wheel corrosion - how can I argue this is not kerb damage?

I bought a Mercedes-Benz E350 CDI Coupe in July 2009 on a Personal Contract Purchase and have to hand it back next month, having covered 34,000 miles. The alloy wheels have deteriorated to such an extent...

I've bought a used car with a major fault - is it the dealer's responsibility to repair it?

Two weeks ago I bought a used car from a small dealer with a three-month warranty. I have just found that there is a split in the main turbo hose. I have informed the dealer who told me to contact the...

Are parking tickets enforceable on Bank Holidays?

We parked in Cumbria on Tuesday, Queen's Jubilee Bank Holiday, assuming the "Free parking for two hours with no return" restriction would not be in force. But we got a ticket. In general, aren’t Bank Holidays...

Gearbox failure - should I accept partial repair costs?

I have a Volkswagen Golf 1.4 TSI 122 DSG which is three years old and has covered 32,000 miles since new. The gearbox has failed and needs to be replaced, and Volkswagen has quoted £4,300. They and the...

Bought a car with very worn tyres - should the dealer replace them?

I bought a 2010 Polo from a local Volkswagen dealer but had to take it back to them three months later, as the car was pulling significantly to the left. They remedied the fault but at the same time informed...

Warranty repair has failed, so is the second repair at my expense?

My Skoda Octavia vRS heater was repaired under warranty in May 2011, and the manufacturer's warranty later expired on 3 November 2011. Exactly the same fault has now occurred again, where the heater blows...

Speed bumps are damaging my house - what can I do?

Three years ago speed bumps were installed in the road through our village, one outside my house. Cracks have appeared outside the upstairs window and internally all round the window, and dust and dirt...