Most recently answered legal and consumer advice questions
Should I expect the satellite navigation system in my 2012 Nissan Qashqai to be up to date for European roads? I was disappointed to find, on a recent trip near Evian, France, that there was one part of...
My 2007 Skoda Octavia diesel, which has covered under 40,000 miles, recently developed a fault involving the steering, speedometer and ABS. The car was taken to a Skoda garage and the ECU had a replacement...
I recently bought a 2007 BMW X3 M Sport from a BMW dealer. The car was sold to me with non-BMW approved tyres fitted, although they were of correct size and profile. There were knocks and clunks when pulling...
I recently purchased a 5000 mile 2009 Mercedes-Benz SLK. After a couple of weeks whilst washing the car I noticed that the paintwork, mainly on the bonnet, had started to flake off. I got in touch with...
I have been looking at a 2004 Skoda Octavia Superb 1.9-litre diesel automatic. It has 90,000 miles on the clock. The original owner appears to have been a Skoda executive, since when there have been two...
I have been told by my local Mercedes-Benz garage that the air-conditioning unit in my 2010 B-Class doesn't work because the condenser was damaged by a stone thrown up from the road. The original repair...
In January I bought a used Audi which I sourced through the Audi website, as it claimed that all vehicles have a service history check and will have a clean, completely transparent record. I have no complaints...
I have a 2010 Volkswagen Scirocco 2.0 TDI. After leaving it locked in garage for four weeks while on holiday, I found that the battery had discharged and the car wouldn't start. I have already had the...
A week ago my wife and I did our weekly shop in the local Waitrose. The carpark apparently is controlled by Euro Car Parks with a limited stay of 90 minutes. My has recently had a knee replacement operation...
I bought a BMW from a Tyneside used car dealer with only one key. I spoke to the previous owner, who said there were two keys but the dealer says there was only one key. Does he have to provide two keys?...

