I've bought a used Fiat Punto with a number of faults - where do I stand?

I bought a secondhand 2001 Fiat Punto from a local small independent car dealer. The car came with a one-month warranty covering mechanical problems. Soon after buying the car, I started having issues...

Can I reject my problematic BMW 320 even though it's on finance?

I bought my BMW convertible 320 CI on a 56 plate a few months ago. There was a noise coming from the car within the first month and the windows seemed to have a mind of their own. The garage where the...

I sold a car to customers who now want to reject it after crashing it - what are my rights?

I am a car dealer and have recently sold a car to someone (about two months, three weeks ago). They have never contacted me until yesterday 10/08/2010 .They emailed me saying that they wanted to reject...

The dealer has had my car for engine repairs for a month - what can I do to speed the process along?

I bought my car from a dealership in 2009. It's an one-year-old ex-demo with low mileage. No problems with previous service history. This year in Feb it started having problems. The engine indicator lights...

Why has the brake booster failed in my wife's brand new Audi TT?

My wife recently purchased a brand new Audi TT 2.0TFSI Coupe. After just 800 miles, a constant hissing noise developed from around the brake pedal. We took the car into the dealer we purchased it from,...

Can I reject my Vauxhall Astra Estate?

You say "the supplier must be given three chances to rectify the fault for which the goods are rejected and must have failed to do so". Does this have to be the same fault every time? I've taken an Astra...

Can I reject my Mercedes-Benz C-Class because it doesn't match quoted fuel economy figures?

I cannot achieve Mercedes-Benz's quoted fuel consumption figures for my new C250 CDi. Despite many of my trips being long distance, the average fuel consumption is 34mpg. Mercedes-Benz specification lists...

Can I reject my Mercedes-Benz which has an ongoing fault?

I purchased my Mercedes-Benz when 18 months old from a Mercedes dealership in August 2007. Despite repeated attempts they have not, to date, been able to fix a problem under terms of warranty. Can I legally...

Can I reject my rattling Skoda Octavia vRS?

I own a Skoda Octavia vRS diesel DSG, purchased new on 25 March 2010. It went to Skoda on 10 May for investigation of a slow speed rattle when the car is in second gear, and had the gearbox replaced. The...

Are you aware of an electrical fault with the 2009 Mini One?

A friend of mine recently purchased a brand new 2009 Mini One as her first car. The car was fine until a couple of months ago, when it started to cut out. The car's electrics would periodically fail at...