My car came with mixed tyre tread patterns but the dealer refuses to change them?

I bought an approved used BMW X5 that came with directional tyre treads at the front but asymmetric at the rear, all Dunlops. The BMW owner's handbook states 'incorrect tyre combinations will interfere...

I bought a car advertised as in ‘perfect working order’ but it's faulty - what are my rights?

I bought a car two weeks ago that was advertised as in ‘perfect working order’ and now find it has three issues, one of which I have repaired. I have broken down twice and the second time the fix is expensive....

Electric gates damaged my but the owners of the house won't return my calls - what can I do?

After viewing a house for sale via an estate agents (but shown around by the vendor) the electric gates of the property closed on my car. The vendor agreed by text to reimburse me after showing him a quote....

My friend was sold a clocked car - can she get a full refund?

In July 2018 my friend bought a 2004 Ford Focus with 77,916 miles on the clock. The trader's website states that they check that all mileages are genuine. In November I checked the MOT records and found...

I was sold a car that turns out to be seriously damaged - what can I do?

I bought a 2006 Alfa Romeo 147 with a mileage of about 100000 in October. About a week ago my car started to make a loud noise so I took it to a garage yesterday and was told that the whole front exhaust...

Our motorhome was repaired 'under warranty' but now we have to pay £2500?

We purchased a seven year old motorhome from a specialist dealer three years ago which included a three year warranty that covered repairs up to a value of £1000. The vehicle has been serviced and maintained...

I bought a classic car privately but after just 125 miles it suffered catastrophic engine failure - what are my rights?

I bought a 1976 Triumph Stag with a Rover V8 from a private seller in October. Just 125 miles and 72 hours after leaving the seller, it suffered catastrophic engine failure. The engine needs replacing....

A car I bought in a private sale is faulty, does the Consumer Rights Act apply?

I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would make an ideal first car or for somebody who makes...

Service history documents for a used car I bought haven't been provided - what can I do?

I recently purchased a Volkswagen Polo via a private sale advertised online. It came with a Full Service History and 12 months MoT. I decided to buy the car on the agreement that the service history and...

I was sold a car that still had outstanding finance - what can I do?

I purchased a Jaguar XJS Cabriolet from a private seller via eBay. Before collecting and paying for the vehicle £15,000 I checked with an online company to ensure there was no outstanding finance on the...