Can I reject my rattling new VW?

I bought a brand new VW Golf in Lincoln, but at the time of supply it had no less than 5 faults that I could identify (scratched radio, loose cables in the engine, crooked gear knob, rear washer jet leakage,...

Who should accept this claim?

Took delivery of 11 plate Navara via lease company in May 2011. It had approx. 300 miles on clock. Passenger door handle was sticking, causing door to fail to shut on first two attempts to close. Decided...

Buying a car with a fault from a private seller?

I read somewhere that any vehicle seller, whether private or trade, is not allowed to sell a vehicle that is unroadworthy and that if a fault develops within 6 months it is presumed that it was there at...

Speeding in Dorset - this can't be right

Thanks for earlier reply about Gatso camera at Chideock, Dorset. The Dorset Police have again failed to reply to my second letter points, but have sent a curt letter telling me they will be prosecuting...

Going back on a deal?

I want to step back from a Vehicle Order and Agreement(Scotland), as after signing the form I have received a far better offer from the supplier of my old car for this deal. I paid a deposit which I wouldn't...

Charged an excess because of hailstorms

We rented a Nissan Juke from Avis in Austria for 2 weeks. During the period there was a heavy hailstorm. Avis have charged us the excess of 790 euros for damage to the roof and bonnet caused by the hail....

Used Audi with a dodgy history

In Jan I bought a Used Audi which I sourced through the Audi website as it claimed that all vehicles have a service history check and will have a clean completely transparent record. I have no complaints...

Accidents and paying back finance

I was hit from behind yesterday whilst stationary on the motorway, and it looks like my car will be a write off, thing is I have around £12,000 still owing on the car but the car is only worth £3500. I...

Clamping charge - justified?

My daughter has started work as a physiotherapist in an NHS hospital. She is provided a parking space, but part of the agreement is that she has to agree to maintain her car to a required standard including...

Adding a European to my insurance

I have been insured with IAM Surety for the last few years, but I would like to add my girlfirend to my insurance policy, which is up for renewal, to be able to drive my car. She is from the Netherlands...