Has anyone else experienced trouble starting a Volkswagen Touran after the 'fix'?

I have had the update done on my Volkswagen Touran 1.6 TDI and on driving home the glow plug light started flashing, it got returned to the garage and they 'fixed' it by saying the software hadn't loaded...

What are my rights if my car's clutch/flywheel broke within 6 months of purchase?

I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The car was marginally over 85,000 miles when I bought...

Why are BMW refusing to pay for a service that is covered by my service pack?

I bought a new BMW M135i in June 2015, along with a service pack. As per your recommendations I had an interim oil service at just over 9000 miles, although 18,000 was the anticipated schedule. I have...

Should I get the emissions 'fix' on my Volkswagen Caddy?

We have, from new, a Volkswagen Caddy which is now 4 years old. We have just had a letter from Volkswagen saying they are able to do the emissions "fix". I've looked into this and people that have had...

What is your advice for a timing chain that broke just after warranty ran out?

I've had my Skoda Fabia for 3 years. The warranty ran out 10 days ago and the timing chain broke after only doing 38,000 miles. The dealer and Skoda U.K. are willing to pay £3500 towards the cost of new...

How do I claim back expenses from Renault for a breached contract?

An old Renault Zoe was advertised for £9000 on the Renault website (for orders placed till 31 December 2016). My local dealers did not do the deal, but Renault put me in touch with one less than 100 miles...

Nissan will pay 75% of the parts cost for my broken Nissan CVT gearbox- is this reasonable?

I purchased a Nissan Qashqai Acenta 1.6 CVT approximately in October 2015. It was an ex-motabilty, done less that 8,000 miles and had been serviced 3 times since new. After completing somewhat less than...

After the first 28 days, can I still reject a car that had a fault before I bought it?

I purchased a car on the 7 October 2016 and it showed an engine fault warning light on the first day. I contacted the seller and he said he would have it fixed due to it being the EGR valve warning but...

Should I buy a diesel car based on the future diesel bans?

I'm looking at buying a new car, and have traditionally always driven diesel cars. I'm a little worried, however, that Madrid, Paris, Mexico City and Athens have recently announced plans to ban diesel...

The steering rack on my new car was defective - can I claim against the dealer?

We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen Golf VII barely 6 months out of warranty. My point...