Golf GTI needs a new engine - who should pay?

1st November my Golf GTI, which I have owned from new, cut out without any warning and would not restart. It was recovered to the local Volkswagen dealer who have said that the exhaust camshaft has snapped,...

Wing mirror damage by a bin truck.

The electric folding wing mirror on my car was damaged by a waste collection wagon and will cost about £300 to replace. I witnessed this from a first floor window and someone arriving for work in the...

Rejecting a new car because of a fault

I bought a Citroen DS3 Racing brand new in May 2011 on finance. Within a few weeks it developed an issue where the car misfired and lost power on acceleration. I notified the supplying dealer and they...

Catastrophic engine failure on Volvo V40

Purchased a Volvo V40 1.8i 4 months ago - it was running beautifully but on the motorway it made a horrible noise, the temp gauge shot up and it lost all power (within 2 minutes). No prior warnings. The...

Car stolen - two queries

I have recently had my car stolen and 2 things have caught me by surprise. 1) My insurer sent a "car valuer" who spent over an hour at my house, took on board the adverts I had collated of dealership...

Insurance issues - stolen car

Our brand new Honda Civic Type S was stolen two days after we collected it from the dealer. It has been recovered and is in the process of having locks changed and very minor chips repaired on the door...

Storing an uninsured SORN car

Could you please tell me is it illegal to store my car in my garage uninsured, however I have declared it as SORN with the DVLA. I am considering doing this in order to save some cash.

DVLA hounding me about a tax disc I have

DVLA wrote and told me to say my 2011 Mitsubishi Outlander was not taxed. I have the tax disc, obtained by the garage I bought it from and it shows the right vehicle reg mark, it was issued by my local...

Parking penalty issued when we were overseas

We are yearly overseas visitors. We have just received here in Mexico a fine for 180 pounds from Parking Eye for the 16th Sept for Crown Wharf shopping park, Walsall. There were 3 adults shopping for...

Parking Fines

I parked in my local station car park at 10.32 and paid for 1 days parking (£10.10) via my credit card. I have used the machine before and expected a ticket plus a receipt to be issued, but only a receipt...