No right turn PCN - can we contest it?

My wife turned right out onto a local road. There was a single small no right turn sign high on the left and she has now been penalised and fined. I have a photo of the road. Is there any way of contesting...

Van has broken down after just a few weeks - what are my rights?

We purchased a van from a local dealer (2010 model, £4500) five weeks ago. Last week, the van developed faults and had to be recovered from the roadside by a local garage . A mechanic inspected the vehicle...

Used car has a faulty DPF - what are my rights?

Six months ago I bought a car from a well-known dealer for £10,000. It had done 30,000 miles when I bought it and I took out a warranty for three years. The clutch went after two months which they replaced....

Volvo used car warranty - what should and shouldn't be covered?

I have a Volvo XC90 and six months ago a failed engine mount was identified during a service and not replaced proactively. Then four months later, all mounts had to be replaced under the approved used...

AA refused to tow my untaxed car

I bought a secondhand Mercedes-Benz SLK with a full warranty from a dealer in Bolton. I have not changed my car for some years and I didn't know about the new road tax procedures. I am in my 60s and I...

Nissan Micra gearbox problems

I own a Nissan Micra with a manual gearbox. I have had the car from new (five months) and had no problems until recently. Indeed, when the weather became colder in October, I noticed the downshift from...

How do you challenge a DVLA mileage record on a car?

A recent check on my car's mileage record with HPI and Experian shows a discrepancy between mileage recorded at BMW approved services and the MOTs (DVLA record). The last DVLA mileage check records 95,000...

My car is registered to someone else - how can I get it back?

I'm in a bit of a dilemma. I recently signed over the V5C (logbook) to my neighbour as she was going to insure and tax my car. However, we have now had a massive falling out and she won't sign it back...

Ex-girlfriend won't return my car - what should I do?

I bought a car two months ago. I am the registered keeper and have insured and taxed it. I paid in cash and my ex-girlfriend is an added driver on the insurance. However, recently, she has left with the...

Clutch burn out after a few months - what are my rights?

I recently had my clutch replaced after it was slipping. My local garage fitted a new clutch and fly wheel. After a week or so, I noticed a bad burning smell on occasions. I took it back and they said...