Can we reject our Honda HR-V over a driveshaft problem?

Our new Honda HR-V is only six weeks old and has been into the garage three times since we got it. We noticed a vibration and the dealer says the problem is down to the driveshaft not being balanced properly....

Vauxhall Insignia Sports Tourer brake problems

I bought a used Vauxhall Insignia Sports Tourer (2011 model) with 53k on clock in December 2015. For six months, I took the car back every month with brake concerns over a judder. That was until the summer...

Can I reject my used car over an oil leak?

I purchased a car from a dealer on the 23 September, which came with a six month parts and labour warranty. During a routine service at a BMW dealership a major oil leak was discovered coming from rocker...

Should I complain about my car's loose wheel hub?

I bought a Nissan Note six months ago and have done 5000 miles in that time. For a couple of months I noticed a rattle which stopped when the brakes were applied. The supplying main dealer initially thought...

My car is stolen and on cloned plates - what should I do?

I bought a used car two weeks ago. Before I went to see it, I asked for the vehicle registration to perform a HPI check. I also inspected the logbook and VIN numbers. After everything passed, I paid £10,000...

Will my car fail the MoT over a faulty headlamp washer jet?

I have a 2010 Nissan Qashqai with a headlamp washer jet that won't retract after spraying. Nissan quoted £228 for a replacement and our local independent garage is unable to source the jet assembly. It's...

Bought a used car that is unroadworthy - can I take it back to the dealer?

I bought a used car from a dealer four months ago. Recently, the car - a Citroen C5 – had a minor knock on the suspension. I took it to my local garage and had the tracking done, but the car now pulls...

New car is missing optional extras - should I let the dealer retrofit?

I recently ordered a new SEAT Mii from local dealer, selecting various optional extras including the Convenience Pack. Inconveniently, this was not fitted by the factory and the dealer is crying "misbuild"...

Should I foot the bill for a mechanic's mistake?

I took my car to a garage recently and the glow plug sheared off when being removed. As a result, it required a specialist to drill it out, adding £330 to our bill. Who should foot the added cost and do...

Buying a used car - seller's address doesn't match V5C

I have just viewed a used car that's for sale. All looked fine, except the log book (V5C) document has the V5C/3 (selling to a motor trader) yellow slip missing. The guy selling the car could not give...