Water pump seized after six days

I have just bought a Vectra from a dealer, the dealer provided it with a third party warranty covering up to £500 parts and labour. Within 6 days of ownership and less than 200 miles the water pump has...

Damage caused in private car park

I was driving off a small private car park (which serves a Blockbuster Video store, to which I had just returned dvds) when a large, steel security gate at the end of the building, (which is supposed to...

Blamed for none fault accident

My wife was in the third car of a five car accident over a year ago. Our car was written off. We believe that the car at the back was responsible for the accident and evidence points to that. However,...

Modifications and the insurance rip off...

I recently bought a mesh infill for the grille on my S Type Jag; all above board - reputable specialist supplier etc. I thought I should tell my insurer of the 'modification' rather than have it come back...

Sold a car with no MOT

It seems that I have been taken for a ride. I bought a car off the internet with the advert stating it had a new MOT. I spoke to the guy, who said the clutch went on his way home after he MOT'd the van....

Kicked while down

My dad is disabled and we parked in a B&Q car park. We used his blue badge but also purchased a ticket as well as we have been told to do this by attendants. We went over by 44 minutes on the purchased...

The catch is court

My husband saw an article by you in the Telegraph a little while ago about a scam involving insurance companies and car hire costs whilst your car is being repaired. We are experiencing this with SAGA...

Dead cert

My son has recently sold his car and had trouble because the purchaser had learned from DVLA or such that the mileage was 70,000 more than the odometer in the car. The odometer reading was correct. It...

“You made our mistake”

I was recommended to email you by a friend. I recently sold my car and sent off the green slip (V5C) to the DVLA for the logbook to be changed to the new owners name. I sent this the next day after I had...

DPF damaged by bodyshop

I have a car on lease from Masterlease. Someone drove into it and hence it had to be picked up from my house by the bodyshop. When it was returned to me some 3 weeks later repaired, I noted that the DPF...