Bought a car with faulty brakes - what are my rights?

Three weeks ago I bought an Audi S5 from a dealer in Leicestershire (not Audi). The MoT was issued in late March and, I am guessing, was obtained by the previous owner who lived many miles away since the...

Cam belt failure - should my local dealer cover the costs?

The cam belt on my limited edition Clio RenaultSport Gordini has failed, causing catastrophic damage to the engine. The garage have indicated it requires a new engine, with a rough estimate of £7500. Renault...

BMW M5 brake noise

Around 12 weeks ago I bought a used (2013) BMW M5. All was good for a week, then a nasty brake squeal developed. The dealership initially said it was down to new pads and they would bed in. However, five...

Someone has cloned my car's registration - what should I do?

In July last year I received insurance papers for someone claiming to live at my address. Assuming it was a genuine error I phoned the insurer and wrote to confirm that this person did not live at my address...

My car has a hidden accident history - what are my rights?

I purchased a used car seven months ago and have just discovered that it was involved in an accident. Water has also started to enter the car, causing damp and a bad musty odour. When I purchased this...

Faulty Hyundai Santa Fe - can I reject it?

I purchased a 2011 Hyundai Santa Fe six weeks ago. The car broke down on the journey home and it was found to have delaminated brakes, bushes and crankshaft damping pulley movement. The dealer paid for...

Have I void my Fiat warranty?

I was driving my fiat 500 Abarth recently. As I pulled out of a junction on to a busy main road and changed gear my vehicle revved very high and jumped into neutral. I quickly shut the engine off and was...

Selling a used car - does the seller have to disclose every fault?

When selling an old/cheap car privately, is the seller obliged to disclose every single fault even if the car is, say, 13-15 years old and only for sale for around £1000? To put it another way, surely...

Car damaged by debris from a skip lorry

I was driving down the motorway last week when a lorry in front of me, hauling a skip, switched lanes into mine. As he did this debris from the skip hit my car causing a chip to the bodywork and a crack...

Valet has damaged my car - what can I do?

I took my car to a valeting centre, but after collection I found they had broken the electric driver's seat. The spindle is broken due to them pushing the seat over a fire extinguisher that is located...