Am I being ripped off over my brake disc replacement?

In April 2015 I purchased a Nissan Qashqai with 12,000 miles on the clock, from an authorised Nissan dealer. When I booked the car in for its first service 12 months later, having done 10,000 miles, I...

Dealer refuses to pay for clutch repair - what should I do?

I recently purchased a Vauxhall Astra from a dealer. I have had the car for five months and done 2000 miles. The car has 10,000 miles in total on the clock and was built in 2009. The clutch and flywheel...

Used car caught fire after just 3 miles - Can I sue?

I recently bought a 2010 Mercedes S-Class 350CDI 7G-tronic from a local independent garage. I collected the car, but was forced to pull over after just three miles due to an engine fire. I called the fire...

Can I reject a car over its uncomfortable driving position?

My wife has had her new car for just over a week. She has now developed sciatica in her right leg. Various seat adjustments do not help. The problem could be related to the pedal positions and poor seat...

What comeback for faults on a cheap, £900 car?

My daughter (a vet student) bought a small car advertised as low mileage from a garage in Jan for £900 to use for work placements. She used money given to her by an orphans fund as she lost her Dad. After...

Will I have to pay for clutch repairs on my ix35?

I bought a Hyundai ix35 from a car supermarket four days ago and I feel a slight clutch shudder. The seller has taken it back and has promised to send it to a Hyundai dealer. Two questions - how long...

Driver won't accept my calls after damaging my car - What should I do?

A car dented my door last week. The driver admitted liability and asked me to get quote. He now refuses to take my calls. I only have his mobile no and licence plate. How can I enforce payment?

Dealer won't repair faulty gauge - What are my rights?

My step-son purchased a second hand Alfa Romeo from a dealership two weeks ago. He paid an additional £400 for a 15 month warranty. As he was driving home he noticed the oil temperature gauge was not working....

Faulty S-MAX - What are our options?

We recently bought a 2007 S-MAX and was told it came with a three month warranty from a third party company. The dealer assured us the car was free from faults and would be fully serviced before we took...

Car park damage - Use insurance or small claims court?

My wife was used a council-owned car park recently. On returning to her car, she was alerted by a passer-by that it had just been scraped by another car, which was just leaving the car park. She chased...