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Most recently answered legal and consumer advice questions
I bought a two year old BMW 640d Gran Coupe from a main dealer four weeks ago. During a routine inspection at another BMW dealership today it was pointed out that the front tyres were badly worn, one...
I have just received a PCN for mistakenly driving in a bus lane whilst visiting a city. I have read the guidelines, watched the CCTV and I don't think I can get out of it. However, my surname on the PCN...
My daughter purchased a used Volkswagen Polo from a dealer today. However, on the drive home, the engine warning light came on and the engine started to run very poorly. Can she reject the car and ask...
I see you have links to discussions on and purchase of dashcams. I just had some German friends visiting, and they noticed my dashcam. They mentioned this was not permitted in Germany, so I did some...
Last week I bought a 57 plate Alfa Romeo Brera from an independent dealer. Since collecting the car I've noticed that the clutch is slipping. The three month warranty will not cover the repair. Does that...
About a week ago I bought a used car (2007 Honda CR-V) from a local car dealer. Yesterday the engine management light came on and having the car inspected at a local garage it appears there is a problem...
I bought a new BMW 2 Series Active Tourer in March 2015. Now, nine months later and 5500 miles, the clutch/dual mass flywheel has failed. The deaker has blamed my driving style. I replied that my wife...
I purchased a new Mercedes A200d a few weeks ago. Within three days I had to take it back through problems with the lights. Have now returned it again only to be told there is a problem with the wiring...
I recently hired a Citroen C1 for three days. When I returned the car to the hire car depot the rep was there to receive the keys but did not invite me to look round the car with her which I had parked...
Following a power steering pump failure on our 2011 Ford Grand C-Max, the local Ford dealer agreed to replace the entire steering rack at a cost of £1200. Though the car was out of warranty, Ford UK agreed...
 

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