Most recently answered legal and consumer advice questions
My Ford Focus (2014 model) developed a judder in the transmission when running slowly. The main dealer recognised a problem with the clutch mechanism (well known fault I believe) and obtained permission...
I bought a car, which less than 2 months down the line has a ruined fuel injector and ECU. I was not expecting such an issue because the engine management light was not lit. The car was never as exciting...
I bought my Mercedes-Benz car less than a year ago brand new from a local dealer. One of the volume buttons on the steering wheel developed some sort of an issue. IT seems that a spring or whatever is...
My son bought a used car from a dealer a month ago. It broke down last week and the AA said the alternator had burnt out. The trader will not fix or pay for repair under the standard three month warranty...
Is an alternator burnout covered under used car warranty?
I brought a used BMW X5 from a reputable dealer; however, I've noticed the car's equipment doesn't match the advert. As a result, brake function (with the cruise control), heated front seats and tinted...
I bought a 2003 Audi A3 a few days ago. On the drive home, I noticed the car was noisy, with a heavy knocking noise whilst idling. I took it to a local garage who advise us the duel mass flywheel is damaged...
A few weeks ago the spark plug failed on my 2010 Ford Fiesta, damaging the engine in the process. As a result I've been told it will cost £3300 to repair the vehicle.
It would appear that the third and...
We are buying a six year old Ford Mondeo with 44,000 miles on the clock. We would like to get an extended warranty, but are confused as some warranties exclude wear and tear. Can you recommend a warranty...
My local SEAT wants me to pay £960 to remove the engine and diagnose why the timing chain jumps, before they will discuss any compensation for the damage incurred.
The dealer has already charged me £120...
Elsewhere on 
