Accident while reverse parking - who's to blame?

While reverse parking - facing oncoming traffic - a van hit my protruding passenger side front wheel. My insurance company says fault is 50/50 because the van driver had right of way. Is this correct?

Bought an unroadworthy car from private seller - what are my rights?

I bought a second hand car a few weeks ago and booked it in to my local garage to have it checked over. The garage has since given me a list as long as my arm with problems the car. They have said it is...

DSG problems with Volkswagen Golf - is it a known fault?

My Volkswagen Golf Plus was recently recalled to have gearbox oil changed. It has covered about 18,000 miles from when new in March 2011. However, the gearbox stalls or stutters when starting to drive...

Can I make a warranty claim over a broken clutch?

I purchased a used (2008) Audi A4 Avant 2.0TDI from an independent dealer seven weeks ago, which is 150 miles away from home. The clutch has failed within the last week and I am not able to return the...

Why does my V5 show two previous owners when there should only be one?

I bought a Vauxhall Corsa from a car supermarket in the summer. It was advertised as having one previous owner, which was confirmed by the salesman and stated on the invoice. However, on receiving the...

Water ingress on Alfa Mito

I bought a used (2009) Alfa Romeo MiTo last December. I took it back in January for a water leak in the boot and the rear window was re-bonded, but this did not fix the problem. I complained again, recently,...

Faulty injectors have damaged the engine - should the dealer pay for repairs?

My nephew purchased a 2010 SEAT Leon 1.6CR TDI recently and a fault was found within the ECU, which was sending the wrong signal and resulted in damaging the injectors. I understand SEAT have now re-programmed...

Unsightly wheel weights on new Qashqai

My husband recently purchased a new Nissan Qashqai Ntec+. The car was registered by the dealer prior to being seen and when he went to collect the car he found 13 wheel weights on both front wheels. We...

New car has broken down after 7 miles - should I reject it?

This morning I collected my new BMW. I drove the car for 7 miles when I was unable to change gears or disengage the gear. I managed to drive the car back to the dealership, who are now removing the gearbox....

Where do I stand having been charged for 'free' extras?

My partner and I bought a new Dacia recently from a major dealer and were given (not offered) 'free' paint protection. We were not told what this was. I initially thought it was an insurance product but...