Buying a Vauxhall Insignia without warranty - how much discount should I ask for?

I have agreed a price with a private seller for a 2012 Vauxhall Insignia, but it now transpires that the manufacturer’s warranty has been invalidated as the first service has not been completed on time,...

Engine management problem with Golf at 36,000 miles

I purchased a 2009 Volkswagen Golf 1.4 TSi from an authorised dealership in 2012. The car had just 19,000 miles on the clock and was serviced regularly by them. Two weeks ago (at 36,000 miles) the engine...

Failed automatic transmission on 2004 C-Max - can I sue Ford?

Our 2004 Focus C Max has just had a terminal automatic transmission failure. The local garage (member of Good Garage Scheme) has confirmed it needs a new gearbox, at a cost of £2000-£3000. Does this model...

Sticking handbrake on nearly new car - should the dealer pay to fix it?

The handbrake on my daughter’s Volkswagen Polo has started to stick. The car is only 18 months old and the local dealer has said it’s caused by a build-up of brake dust in the handbrake system. The dealer...

Corrosion issues with Subaru Forester - what can I do?

My 2008 Subaru Forester has corrosion issues, but the dealer I bought the car from refuses to accept any liability. The dealer says the rust is due to untreated stone chips, which I refute. I bought the...

Suzuki Swift Sport clutch failure

I`m helping someone in dispute with Suzuki after a Swift Sport clutch failed at 4700 miles and 10 months. Is there is history of failures on this model?

Used car warranty

I have recently purchased a 2nd hand Golf GTI. It came with 6 months auto trust formula 2 warranty. I have been given the option of extending this to a 1 year warranty for £250. Is this worth considering? The...

Dealer trying to avoid warranty claim - what can I do?

I recently purchased a 2003 Audi A4 from a local garage. After driving the car for just a few days I noticed a clicking noise in first gear - I think it’s a chipped transmission tooth, which could be very...

Smart Fortwo needs new engine

I have a 2010 Smart Fortwo. The car has covered 30,000 miles and has a full Smart history. In March the auxiliary belt went, which in turn damaged the engine. I have been in dispute with Mercedes-Benz...

Legal query regarding dealership in adminstration

I bought a car from a Vauxhall Dealership about a year ago. As part of the purchase, there was an in-built agreement for five years free servicing. I was trying to book its first service when I found out...