Can I cancel a car order over delivery delays?

My son ordered a BMW m135 with an initial delivery of late April. Three weeks ago that slipped to late May and now he has now been told the end of June. Can he cancel the order?

Making a no blame insurance claim

I was hit by a van who was half on my side of the road as we approached each other. The driver admitted to me that it was his fault as the sun was in his eyes (although the sun was behind him at the time)...

Paid a garage to fix my car, but it still doesn't work - can I demand a refund?

My 2008 Ford Fiesta diesel broke down and a local garage did a diagnostic test and said injector number three needed replacing. I paid just over £300 for this work and the car drove out the garage exactly...

Am I insured to drive my friend's car in Italy?

I am visiting a friend in Italy who said I can borrow their car (that they've insured) while I'm there for the week. I have a full UK driving licence and am 23 years old. Will I need to get separate insurance...

Trader won't refund on faults - what can I do?

I bought a 2006 Ford Transit van six weeks ago from a trader who is claiming it was bought on trade terms at a discounted price. However, the car has unroadworthy tyres, a huge oil leak and a faulty thermostat. I...

Selling a car - what's the safest payment method?

I am currently trying to sell my car privately, can you advise what the best/safest form of payment?

Will my warranty remain valid?

My wife has just bought a one year old Hyundai i20 auto from a Vauxhall franchised garage. The car has 12,300 miles on the clock. It was service at 10,145miles by a Hyundai dealer on 24 January 2014. The...

Will I get a driving ban?

I have nine penalty points, with the oldest dating back two and half years ago. Last night I was charged with speeding again, will I get 12 points?

Engine replacement - do I need to tell the DVLA?

I have recently had the engine replaced in my 2012 Skoda Fabia vRS at approx 8500 miles due to notorious high oil consumption (approx 1/3 of the engine oil contents of 3.6 litres in 350 miles). The new...

Power steering fault after 1 week - is the dealer liable?

We recently purchased a used Fiat Punto for my daughter who has just passed her driving test. A week after she got it the power steering started causing an electrical fault with the engine. I called the...