Ask Honest John

Most recently answered legal and consumer advice questions
I had a car accident and my insurance company declared it as Cat B write off, which I think is unfair. Should I get an independent company to examine the car? Or can I buy it back from the insurer and...
I purchased a used (previously two owners) Nissan Note 10 days ago. It is now showing odd problems. The battery saving 'lights off function' suddenly failing and lights full on. The air con switch is also...
I have received a letter today regarding a parking infringement. The notice says I have parked in a disabled parking bay at a shopping centre. However, I have never visited this place and on the day in...
I have just received a parking ticket from Parking Eye for parking at a large service station. I had just arrived back from France and had driven non-stop from Portsmouth that evening and had to stop to...
My wife has bought a used Nissan Juke. She found it in the classified section of a national magazine and paid £8000 in good faith and checked everything whilst with the car. She also HPI checked the care-number...
I bought a 2009 Ford Focus 1.8 TDCI Zetec with 34,000 miles on the clock three months ago. However, two weeks ago it starting making a loud noise which turned out to be a broken camshaft due to a shell...
We have just bought a used Volkswagen Beetle from a private seller. However, it would appear that there is a turbo fault with it, which make cost £2000 to fix. What are our legal rights?
I took my van into my garage as it was belching smoke and making a whirring noise on acceleration. I thought it might be the turbo, but the garage said it was two faulty injectors. I had these replaced...
My son purchased a Vauxhall Vectra SRi CDTI 120 in June 2011 with 57,985 miles on the clock from a local dealer. At an MoT examination in December 2013 he received a VOSA Test Certificate that indicated...
I was driving to Lincoln on 6 December when a temporary sign for the market detached itself from the mounting and wrapped round the front of my car. I took photos of the damage and rang the council to...
 

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