Most recently answered legal and consumer advice questions
My girlfriend recently bought a 2007 Audi A3 from a used car dealer seven months ago. The service history book states that the "toothed belt" (timing belt) was replaced at 44,000. The car has been making...
I was involved in an accident and my car was written off. It was not my fault and there was a witness.
My insurance company put me on to an accident management company (Easydrive) who provided a car....
I recently bought a used Fiat Stilo (2002) with a guaranteed mileage of 70,000. The car was sold with a three month warranty, but the dealer never gave me any paperwork to prove this.
After just over...
I purchased a 2010 Nissan Qashqai 12 weeks ago. Recently the power steering broke and the dealer has said the connector on the main harness broke, which they have they have silicone. However, they won’t...
I'm about to initiate litigation with my insurance company. They assert that drivers that have a non-fault claim are more likely to have a 'at fault' claim subsequently. They are refusing to provide the...
I bought a Mazda 6 (2006) from a used car garage in November 2013. Immediately after collecting the car there was a problem with it which, I brought to the dealers attention in January. It turned out to...
I was along a narrow Devon lane and saw a post van coming round the bend at the top of a hill. I stopped about 30 metres away from him, but he didn't try to stop and so he hit me, causing many pounds...
What is the minimum guarantee a motor trader has to give to a customer who buys a car from them?
On 24 December my 77 year old mother parked her car (57 reg Mercedes CLK) in an open air car park owned by Runnymede Council. During the time it was parked, a recycling lorry opened the height restriction...
I received a ticket for speeding last week, but the date of the offence dates back to October! Both me and my dad use the car and we’re not sure who was driving at the time of the offence. I have requested...

