Why isn't a clutch failure on the Up covered under the Volkswagen warranty?

I am seeking some help and guidance on a matter relating to my mother's Volkswagen Up which she purchased brand new from Volkswagen Liverpool in September 2012 and in which she has travelled a mere 1604...

Fuel contamination - how did it happen?

I am totally mystified as to how my diesel Ford Mondeo got contaminated with petrol. Last week I filled up with diesel at my local supermarket and drove a round trip of 200 miles without a problem. I again...

Local dealer giving a poor service - how can I make it public?

I have a very lengthy tale of woe involving terrible service and after sales at my local dealer. I really need help, but am also looking for a way to get the story into the public domain. Is there anyone...

Cam belt/chain making strange noises

I purchased a used 2010 Volkswagen Golf last month, which is still covered by its dealer warranty. I have had it inspected by a local garage after it started making noises when the ignition was switched...

Driver denying liability after hitting my car - what are my options/

My car was damaged recently after another motorist reversed into it in a car park. The driver admitted liability at the scene and we exchanged insurance details. However, now he has changed his story and...

Range Rover Evoque suffering vibration issues - what can I do?

I am experiencing vibrations on my six month old Land Rover Evoque, It’s primarily through the steering wheel and gets really bad at 1000 – 2000rpm. I’ve had it inspected by my local dealer, but they say...

Hyundai warranty - does it cover wear and tear?

A relative of mine has had the clutch fail on his Hyundai i20 after 8000 miles. He took the car back to the dealer, but a warranty claim was refused and he has been forced to pay £800 in repairs. Is this...

Car damaged due to contaminated fuel - who's to blame?

I purchased a two year old 19,000 mile car from a large car supermarket three weeks ago. I collected the car and drove it the 50 miles to my home. Within a day, the car refused to start and was towed to...

Where's the best place to get insurance for a young driver with a cancelled policy?

My 18 year old stepson has had his insurance void/cancelled because he failed to notify the insurance company of modifications to his car. He is now looking to insure a new vehicle and must declare this...

Ford Focus - second duel mass flywheel failure

My 2005 Ford Focus diesel suffered a clutch and flywheel failure at 70,000 miles and was repaired by a local dealer. Now, 21 months and 17,000 miles later it has failed again requiring identical repair....