Most recently answered legal and consumer advice questions
My wife had an accident yesterday. Her 2011 Toyota Yaris struck a tree, flipped into the air and somersaulted across the road coming to a stop on top of a ditch. The car is a complete wreck, but miraculously...
I wrote to you in May regarding problems my daughter was experiencing with regard to the differential of her Nissan Qashqai and the amount of compensation Nissan was prepared to pay. You kindly provided...
I bought a nearly new Audi A1 from a dealer recently. The car was advertised as having electric heated/folding mirrors, but when I got home I found it didn’t have them. The dealer has said is a factory...
I have a Mazda MX5. A few weeks ago my off-side tyre blew on a sharp raised manhole cover. The damage cost me £140 to fix and I have taken photos of the damage and the cover in question. Should I write...
Is there a method or procedure to remove category D write-off from a vehicle when it's been repaired?
My 2012 Honda CRV has been in the dealership for six weeks now with a DPF emissions filter problem. This has been a recurrent issue with the vehicle since new; we are now told it will be another two weeks...
The manual gearbox on my Volkswagen Golf is making a loud rattling noise when idling in neutral. I’ve approach my local dealer and been told this is a neutral gear rollover noise and they will not accept...
I bought my 2008 CRV 2.0 Automatic as an approved used car from a Honda dealership in 2011. Recently my air con stopped working. Upon taking it to get the air re-gassed, I was advised the compressor was...
We purchased a used Citroen C4 five months ago and the car has now suffered a breakdown. The garage have told us the bearings have mechanically failed prematurely which has affected the cam belt, valves,...
I've sustained a dent in the nearside front wing of my Dacia Duster, whilst it was parked in a supermarket car park. I asked the customer service personnel at the supermarket as to whether they had CCTV...
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