Will replacing a window on insurance affect my premium?

I have a 2003 Skoda Fabia. My son sadly left his bike in it and the two passenger side windows and the rear door window were smashed by thieves. The car is not worth much but I have just put on four new...

Is it possible to challenge an insurance company's specialist investigation report?

Is it possible to challenge an insurance company's specialist investigation report? My partner's Audi A3 was stationary on our drive when a passerby spotted the car on fire, which was parked at the top...

My father's car hit a dog that ran out in the road - should he give his insurance details to the owner?

My father had an incident where a dog on an extendable lead (its owner at the other end of) ran out from a property and into the road. He was unable to stop and hit the dog. The dog ran off. He stopped...

Our car was written off - can we claim for the roof bars we've had to replace?

We had our car written off (not our fault) and had to buy a new one. We use a roof box when we go on holiday each year and so I had to buy new roof bars as the new car has a different type of roof rail....

Should I give my documents to an accident claim management company prior to being paid?

An accident management company have my write off. The third-party insurers have accepted liability and have agreed to pay me its market value. The management company are refusing to tell me where my car...

Who counts as the main driver of a vehicle - the person who does the most miles or the most single journeys?

I was reading about the five most insurance "fibs" and one of them is fronting when, say a parent, puts their name first and the son/daughter as an additional driver to save money. We all know that the...

My car was stolen when I left the keys on the seat - but my insurance won't pay out?

My car was stolen at the beginning of this month. The keys were on the seat as I was unloading. My insurance has said they will not pay out because of the keys. The car has not been found. My insurance...

My car was stolen two months ago but the insurer is refusing to pay in case it is found?

My car was stolen and the insurance company accept it was a professional theft (non-keyless car taken without keys), however, they refuse to pay out after two months 'in case the car is found'. The police...

I discovered a car I bought had a badly fitted replacement windscreen - should the dealer replace it?

I recently purchased a 2017 Peugeot 2008 from a main dealer. When I got the vehicle home I noticed a chip in the windscreen. I reported this immediately to them, they advised that I use my insurance and...

How can I ensure my damaged car is repaired correctly by the insurers?

I had a minor bang into another car doing a speed of no more than 15mph, my car took the brunt of the damage and is being collected by the insurance company tomorrow. How will I know if the insurance company...