Most recently answered consumer rights questions
An elderly friend bought within the last few months from a recognised retailer a Vauxhall Vectra for £1,400. The car has now had to be taken to the workshops for a reconditioned gearbox at a cost of about...
I just bought a Volkswagen Golf GTI and I have a warranty of either 3000 miles or three months. Trouble is, the garage serviced the car before I bought it and changed the timing belt and pulleys. It is...
In October 2008 we bought a new Skoda Fabia 2. Recently the electrics all blew and the engine died. I phoned Skoda Assist, the car still being in warranty. They sent the RAC to me and a very nice man arrived...
The dealer has had my car for engine repairs for a month - what can I do to speed the process along?
I bought my car from a dealership in 2009. It's an one-year-old ex-demo with low mileage. No problems with previous service history. This year in Feb it started having problems. The engine indicator lights...
I have a Peugeot 207 SW with just 30,000 miles on the clock. It is still within its three-year warranty and at 29,000 miles the clutch went. Peugeot would not repair this under warranty and the new clutch...
I bought a 55-plate Ford Focus with 51,000 miles on the clock back in February 2009 for £6500. It has now developed an engine fault that my local Ford dealership tell me will cost either £400 plus VAT...
Regarding the email from MU in Saturday's HJ column, what is a "private dealer" please? I thought private car sales are exempt
from consumer rights protection.
I bought a secondhand KIA Sportage 2.0 CRiXS Auto in April 2008 and extended the warranty in Nov 2008 for a further two years. Last week, an indicator light showing 'Malfunction' came up with the word...
I purchased a 2006 BMW 320d E Touring Auto for £14,000 from a private dealer on 8 May 2010. Today, the car has developed a fault with the central locking system and I am unable to unlock the driver, passenger...
I purchased my Mercedes-Benz when 18 months old from a Mercedes dealership in August 2007. Despite repeated attempts they have not, to date, been able to fix a problem under terms of warranty. Can I legally...

