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Most recently answered legal and consumer advice questions
Our classic Mini has been restored at a cost of £8500 in parts and labour. However, since getting the car back, we've discovered that it doesn't run. It also has a huge list of faults, We feel genuinely...
Last week I agreed to buy a used Skoda Yeti. I paid a £1000 deposit and signed a form which seems to make the deposit non-refundable. I've now decided that I don't want a Skoda Yeti, but they won't return...
Is it legal to avoid exorbitant parking penalties by removing or covering your number plate?
I have booked in my 2007 BMW 1 Series at a dealer for replacement of tensioner and timing chains. I have now been informed that the crank has worn out and needs replacement as well. BMW is asking around...
Is it correct for a main dealer to add VAT to a pre-registered ex-demonstrator when sold from the forecourt?
I am thinking of buying a used Ford Mondeo. I've found a nice car that looks great, but the dealer says the log book is with the DVLA because the owner had moved house just before he traded the car in....
I bought a five year old Land Rover Defender from an approved dealer, with 38,000 miles on the clock. The car was sold with a two year warranty. Over the past two months the car has failed three times....
We recently bought a second hand 2011 Honda CR-Z from a dealer. Last week we put the car through an automated car was and the fin antenna snapped off. We reported it to the dealer, but have been told it...
I have just bought a 2007 Toyota RAV4 XT5 auto that was advertised with leather seats. I have found splits in the side squab driver's seat and have been told the dealer will not repair this. A local...
I bought a used Mercedes-Benz E-Class six months ago. The vehicle is a 2010 250 diesel estate, with 27,000 miles on the clock. However, when I put the car in for a service last week, I was told it needed...
 

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