Mis-sold Volkswagen Up - what are my rights?

I recently bought a Volkswagen Up having been promised/assured it was congestion exempt. Since purchasing it became clear that my model hasn’t been exempt since June 2013. While not having anything in...

Are PCP deals what they claim?

Almost three years ago my daughter took out a PCP deal on a Volkswagen Move Up with the confident expectation espoused by the dealer that there would be equity at the finish to put down on another car....

Buying a Volkswagen Up - should I following the emissions scandal?

I am thinking of buying a Volkswagen Up. Their sales period is coming to an end this month and they are offering £900 discount with a finance package. Do you think given the current Volkswagen 'problems'...

Transmission failure in Volkswagen Up

We own a Volkswagen Up manual which is 38 months old (just out of warranty) and has developed a clutch/gearbox problem. Does this seem premature? The car has covered 28000 miles.

Need a small city car - what do you recommend?

I'm based in London, and since moving here I've generally gotten away with riding a 50cc Vespa, but would now like to get myself a car so as to get out of town on the weekends (Cornwall, Cotswolds, etc..). My...

Free insurance offer isn't what it seems

Volkswagen has refused to give me their one year free insurance on a new Up, which I am taking delivery of next week. The reason is due to a "knock for knock" accident in a supermarket car park two and...

Which small second car should I buy?

What should I get, a new Panda, a new Volkswagen Up, or newish but second hand Polo? I've just retired and I'm buying a camper van, but I need a second car for local runs, supermarket shopping etc....

Is it normal to have a three month wait for a new Skoda Citigo?

I've changed my mind and am now going for a new Skoda Citigo, 5-door Elegance, Greentech engine. I have a couple of questions: I've been told by the dealer that it'll be a three month wait; is this normal?...

Why isn't a clutch failure on the Up covered under the Volkswagen warranty?

I am seeking some help and guidance on a matter relating to my mother's Volkswagen Up which she purchased brand new from Volkswagen Liverpool in September 2012 and in which she has travelled a mere 1604...

Bulkhead leaking - what's the cause?

Is there any history of leaks from the bulkhead in the Volkswagen Up? Our car is less than a year old, but takes on water and the garage cannot find the cause.