DVLA accusing me of having no insurance - what can I do?

I have received a letter from the DVLA saying I wasn't insured on 10 July this year. I believe this is not true as I was on a garage policy for my car and many others. However, despite repeating this...

Vauxhall Astra with hard ride - can I reject it?

I purchased a nearly new Vauxhall Astra from a main dealer last month. The car had only covered 1800 miles, but I have found that the ride is extremely hard, particularly at anything over 40mph. I have...

What age do you have to be to drive a van?

I’m in the process of hiring a 17 year old apprentice and want him to drive my Ford Transit from time to time. Can he do this, or are there age limits for van drivers?

Bought a used car that's faulty - what can I do?

Last week I bought a 2003 Alfa Romeo 156 for £1799. It was cosmetically very good inside and out and had a full service history. I checked the oil and it was clean and up to the maximum mark, so I bought...

Can report a seller for clocking?

A few weeks ago I sold a car, but the buyer discovered it had been clocked. I have proven it was done before my time with proof of purchase and resolved the issue with a partial refund. Can I report the...

Bought a used car, but brakes worn out after just one month - who' should pay?

Last month I purchased a 2002 Volvo V70 auto (127,000 miles) from a local dealer. After a few weeks of running the car I noticed some brake fading, so had it checked at my local garage. I have now been...

DAB radio advertised at wrong price – can I demand Mitsubishi honour the deal?

I am looking for a DAB radio for my 2010 Mitsubishi ASX 3 and recently spotted a Kenwood DAB Multimedia Kit part advertised for £170, including fitting. The deal was on Mitsubishi’s website and I tried...

Can I reject a car over a dent?

My wife and I were looking for a car for our daughter to learn to drive in as our existing car is unsuitable for a learner. We visited a local main dealer and although they didn't have a suitable one in...

New Fiesta has faulty paintwork - what are my rights?

I bought a new Ford Fiesta from my local ford dealer in August .On collection, I noticed a few fallout spots near the rear number plate and the salesman said he would have it dealt with. Since then nothing...

Dealer fitted camera not working properly - what are my options?

I purchased a new Honda Jazz 1.4 i-VTEC ES-T in June and had a rear view camera fitted as an extra for £637.00. I assumed this would be fitted at the factory, but later discovered the work was carried...