Goodwill from Volkswagen regarding TSI engine problems

I have a 2010 Mark VI 1.4 TSI Golf. The engine fault light came on suddenly so I took it straight to a Volkswagen garage to be told it needed to strip engine down to check why no compression in chamber...

Bought new Fiat 500X - engine management light came on?

First day of ownership of new Fiat 500X the engine management light came on. Took to local dealer in Newcastle under Lyme. They said car only had quarter litre of oil in . On return we found they had done...

Goodwill payment six months out of warranty - expecting too much?

My ASX was bought at 3 months old and has been serviced at a Mitsubishi dealership each year since. The car is now three years and six months old. The petrol tank is leaking from the seam and has some...

Rejecting a faulty new car - what are my rights?

I bought an Audi A5 from Macclesfield Audi on the 21st of November, after a week I got a 'gearbox malfunction' warning while driving, the message also stated the car was okay to drive with reduced capabilities....

Rejecting used car - how do I do it?

My daughter bought a used car from a very large dealership in June. The car first refused to start approx two months later. then it began to refuse to start more regularly some weeks later. The dealership...

Mis-sold Volkswagen Up - what are my rights?

I recently bought a Volkswagen Up having been promised/assured it was congestion exempt. Since purchasing it became clear that my model hasn’t been exempt since June 2013. While not having anything in...

Faulty used car - where do I stand?

I bought a 2010 Renault Grand Scenic in June of this year from a well know dealership. The car had full service history (last service April 2015). It had covered 39k miles when bought for £7000 (plus p/x). I...

Oil leak shortly after purchase

I have recently purchased a Kangoo 2004 automatic petrol. Within a few days of purchase the car started losing oil with lots of smoke. Diagnosed as oil pressure switch and because car had been standing...

Legal rights over a faulty used car

My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty and GAP Insurance at the time of buying. The...

Reject or repair?

I recently purchased a 2006 Jaguar XK from an independent dealer. One of the front sensors was faulty which the dealer agreed to repair via an approved Jaguar dealership who subsequently discovered extensive...