Most recently answered legal and consumer advice questions
I purchased a new Mercedes-Benz C350e in March. Within a couple of months I experienced problems charging the hybrid battery. The dealer has told me that water is getting into the wire leading to the control...
I have a new three month old Skoda Octavia VRS. Today, when I was driving, the coolant light came on and it said that there is low coolant levels . So I stopped and checked, it was below minimum but there...
I bought an 18 month old SEAT Leon X-Perience with 15,000 mile son the clock. Recently the stitching in the seats has started to come apart. The warranty firm has rejected my claim as wear and tear. Is...
I have a 2012 Volkswagen Scirocco 2.0 TDI BlueMotion. It broke down last week with plumes of white smoke coming from the exhaust. It was towed back to my local dealer and they tell me the turbo has failed....
I deliver cars to customers and collect their trade in car. Is their trade-in taxed for me to drive home or do I have to use trade plates?
I bought a new Jaguar F-Pace recently, but rejected the car within 30 days because of faults. The dealer accepted this and refunded me what I paid, less new car registration fee and road fund licence....
The heating system on our Ford Ka is broken and just blows hot air. We took it to our local garage and they want £600 to fix it. Surely this is too much?
Last week I bought a used (2008 model) Hyundai i10 from a dealer. Within days the car developed an engine fault. I took it to an independent garage and they said it was the spark plugs. The car has a full...
I bought a new Nissan X-Trail last month. After a week there was a system fault and the car would not switch off. I took the car back and the dealer said they fixed the fault.
Six days later, the fault...
I purchased a used 2012 Renault Megane with 61,000 miles on the clock from an independant garage three months ago. The car still has six months Renault warranty.
Within the first month the car broke down...
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