Most recently answered legal and consumer advice questions
In January this year I bought a brand new Peugeot 207cc. I paid a £500 deposit in October last year with my credit card and paid the balance a week before it was delivered in January. To cut a long story...
Last week someone drove the wrong way up a dual carriageway and hit five cars, one of them my daughter's. The police were involved and took the drunk driver into custody. My daughter reported the accident...
I bought a used car from main Jaguar dealer and was told I had seven days complimentary insurance. However, following an accident, I have found that the salesman never set up the insurance. I have also...
The steering belt on my eight year old Volvo XC90 went recently whilst I was driving. I pulled over and had the car towed to a local garage. I asked the garage to check why the belt had failed, rather...
I bought a 2005 Jaguar X-Type three months ago from a local dealer. I have already had to replace a failed rear differential and now the transfer box has stopped. Can I seek any redress or contribution...
I bought a car from auction recently and found it had multiple faults, including a fuel pipe taped to the engine causing fuel to be sprayed onto the engine, a potentially dangerous situation. I have asked...
I have recently purchased a second hand 2008 BMW Z4 2.0 Sport with 35,000 miles on the clock and a full BMW service history from an independent dealer. After two weeks and doing a weekly trip of 300 miles...
In November 2013, my wife was involved in an accident, a fellow driver drove into the rearside of our car and as a result wrote our car off. We were given funds from our insurance company to replace the...
Last week I bought what I believed to be a Chrysler Grand Voyager from a dealer in Newcastle. I live in a remote area of Scotland so had to do my research and shopping online - with the proviso that I...
A few weeks ago I bought a used Skoda Yeti. We got off to a bad start after the purchase in finding the windscreen was badly scratched by previously defective wipers. We paid £199 for a new windscreen.
After...
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